Automated lead follow-up
Every enquiry answered. Instantly.
Homeowners contact two or three plumbers. The first one to reply is often the one who gets the job.
Every enquiry answered instantly
Website form, chat or Facebook message: they get a text straight away saying you've got it.
Followed up if they go quiet
Asked about a job but never booked in? A friendly check-in follows, so the enquiry doesn't go cold.
Stops the moment they reply
No awkward double messages. As soon as the customer gets back to you, the follow-ups stop.
Sounds like you, not a robot
Short, friendly messages written in your words and signed off as your business.
How it works
What's in the follow-up system
Website and chat enquiries
When someone fills in your form or chat, they get an instant text to confirm, and you get a notification so you can reply properly.
Enquiry follow-ups
Someone got in touch but went quiet before booking? A short series of polite texts follows it up, and stops as soon as they reply.
Facebook and Instagram replies
Message you on Facebook or Instagram and they get a quick reply saying you'll be in touch soon.
Nothing left hanging
Every open enquiry is tracked in the app, so you can see at a glance who still needs an answer.
Your part vs our part
What you do
- Reply when customers get back to you
- Book the job in
What we do
- Write the follow-up messages with you
- Set up the instant replies
- Connect your website, Facebook and Instagram
- Tweak the timings whenever you want
Frequently asked questions
Questions about automated lead follow-up
No jargon, no promises we can't keep. Anything else, call 07984 003845.
Won't customers find it annoying?
The messages are short, spaced out and written like you'd write them. Follow-ups stop the moment someone replies.
How many follow-ups are sent?
Usually two or three, spread over a couple of weeks. We'll agree the timing with you.
Can I turn it off for a customer?
Yes. One tap in the app stops the follow-ups for anyone.
The full system
Everything that's included
Every service comes with the same plan, and we set it all up for you.
System 1
Win more jobs
Get found on Google and ChatGPT, backed by real reviews, and bring past customers back for more.
- Lead-generating websiteFree, live in 3–5 days, and built to turn visitors into enquiries.
- Genuine Google reviewsGives homeowners a reason to pick you over the plumber next door.
- Google profile, local SEO & AI searchHelps you show up when locals search “plumber near me” in Google and ChatGPT.
- Marketing campaignsService reminders, offers and referrals sent to past customers automatically.
System 2
Stop losing jobs
Every missed call or unanswered enquiry is a boiler install for your competition. These make sure every enquiry gets a reply.
15-minute demo call
Be the plumber everyone vouches for.
Book a 15-minute call. We'll show you how it works and get your free website started.